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HP Touchsmart 300 Not Loading Disc

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Do not delete drivers if asked. If so, let's go down a different path that may bypass this for you. I will contact somebody at HP about the ommision and it should be corrected shortly.In the mean time, please contact HP Customer Supportto initiate troubleshooting and/or warranty repairs.Please send KUDOs Frank***** C drive. have a peek here

Flip up the access cover on the stand. Why didn't they tell you justhave to buy the update? See your browser's documentation for specific instructions. {} Z7_3054ICK0KGTE30AQO5O3KA30B1 hp-support-head-portlet Actions ${title} Loading... Finally, Iput advd movie in the drive and it wont recognize thedisk.

Hp Touchsmart 600 Dvd Drive Not Working

HP Download and Install Assistant Follow the instructions below to install and run HP Download and Install Assistant using the HP Support Solutions Framework. I'm runningWindows 7 Home Premium 64-bit Service Pack 1. Reply 0 0 lasvegaswireman Provost Posts: 9,479 Member Since: ‎07-16-2011 Message 4 of 4 (987 Views) Report Inappropriate Content Re: Touchsmart 300-1100z won't read discs [Edited] Options Mark as New Bookmark I will query the local small WalMart today when I drive into townbut I just can't imagine the 'brand' of disc making a difference if the format is correct.What am I

Z7_3054ICK0KGTE30AQO5O3KA3016 hp-feedback-input-portlet Actions ${title} Loading... The worst part was that he told me that it was common among 'the new hp' and how hp was getting a lot of their parts made in china now and This page requires Javascript. Discs might have to be manually ejected if the drive has lost power, a disc is inserted incorrectly, a damaged or scratched disc is used, the drive fails, or the computer

DVD, Software Disk or CDR. Hp Touchsmart 600 Dvd Drive Replacement Data gathered: Operating system Browser version Computer vendor Product name/number Serial number Connection port Driver/device description Computer and/or printer configuration Hardware and software diagnostics HP/Non-HP ink and/or HP/Non-HP Toner Number of You still may have to provide your model and serial number but at least you should be able to start your warranty repairs. Alot of disks will not work in Touchsmart computers.

Z7_M0I02JG0KONJ30ACBBF8MM1087 hp-hero-support-search Actions ${title} Loading... Search all support All Support Software, Drivers and Updates Troubleshooting How to Product Information User Guides Cancel Example: “Laserjet P1102w driver” or “HP Pavilion 17-f002na will not turn on” Loading Results HP TouchSmart 300-1120 Desktop PC - Troubleshooting Z7_3054ICK0KGTE30AQO5O3KA30B3 hp-contact-secondary-navigation-portlet Actions ${title} Loading... This process can take several minutes depending on the number of warranties being checked.

Hp Touchsmart 600 Dvd Drive Replacement

The computer is only 15 months old, of course I only had a one year warranty.Is there anyway this could be related to software or is it a hardware problem? Reply 0 0 w7wll Tutor Posts: 17 Member Since: ‎10-25-2011 Message 5 of 20 (2,629 Views) Report Inappropriate Content Re: TouchSmart 300. Hp Touchsmart 600 Dvd Drive Not Working I am a volunteer and I don't work for HP *****HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450HP Hp Touchsmart 300 Dvd Drive Not Working Z7_M0I02JG0KONJ30ACBBF8MM1084 hp-hero-support-search Actions ${title} Loading...

Long as your cd/dvddrivecan read files nothing is wrong with it. navigate here What can be done to fix this? 0 0 0 user1976 Top Student Posts: 5 Member Since: ‎08-09-2011 Message 2 of 26 (42,508 Views) Report Inappropriate Content Re: HP Touchsmart 300-1020 Modify your browser's settings to allow Javascript to execute. Reply 0 0 hernandezmargar Student Posts: 1 Member Since: ‎05-30-2012 Message 9 of 20 (2,281 Views) Report Inappropriate Content Re: TouchSmart 300. Hp Touchsmart 600 Cd Drive Not Working

This saved me a couple of weeks ago; it may help you. I'm glad the stocks are down, I hope they bottom out. 0 0 Cjmguitarist87 Student Posts: 1 Member Since: ‎09-12-2011 Message 8 of 26 (42,304 Views) Report Inappropriate Content Re: Showing results for  Search instead for  Do you mean  or Post new question Post new question Question Reply Topic Options Subscribe Mark Topic as New Mark Topic as Read Float this Check This Out Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content ‎10-25-2011 11:52 AM Unit just out of warranty.

Right-click the icon for the CD or DVD drive, and then click Eject. You have not provided your computer information. Later the rep from yesterday called me stating HIS embarrassment and he was escalating my problem to upper team in THE UNITED STATES - apparently he investigated nothing.

HP Customer Support Support Home Products Software and Drivers Forums Contact Support Search Select your Model Let HP find my products Identify now HP can identify most HP products and recommend

It puzzles me also you think a disc is a disc should not matter what the name brand is? If the disc still does not eject, or if a disc has shattered inside the disc drive, the drive may need to be replaced. I am actually waiting for HP to call me back today !!! And the hard drive was completely gone so there was no way to recover anything,so I lost all of my files, including my client files.

I disassembled the pc, removed the heat sink and the processor came up with it. Reply 0 0 frrw Associate Professor Posts: 1,890 Member Since: ‎12-05-2010 Message 7 of 23 (14,637 Views) Report Inappropriate Content Re: DVD's not recognized on HP TouchSmart 600 Options Mark as And, no harm done if nothing happens.http://support.hp.com/us-en/document/c02217843Good luck to you. 0 0 girlygirle2002 Student Posts: 1 Member Since: ‎08-19-2011 Message 6 of 26 (42,409 Views) Report Inappropriate Content Re: HP Touchsmart this contact form Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content ‎10-26-2011 11:14 AM Hi w7ll: Yes that is correct.

By using this site, you accept the Terms of Use and Rules of Participation Discussion Boards Open Menu Discussion Boards Open Menu Welcome to the Forum! How does HP install software and gather data? They are called Maxell DVD+R , Maxell CDR o.k. Figure : Location of the disc drive assembly Loosen the captured screw that fastens the disc drive assembly in the computer.

Find Solutions, ask questions, and share advice with other HP product owners. Showing results for  Search instead for  Do you mean  or Post new question Post new question Question Reply Topic Options Subscribe Mark Topic as New Mark Topic as Read Float this HP replaced my hard drive with another Seagate Barracuda 7200.11 - this one began to fail at 60 days of use!! Let me know how you make out?

These functions used to work fine. Reply 0 0 MoFreckles Top Student Posts: 5 Member Since: ‎04-23-2012 Message 6 of 23 (14,648 Views) Report Inappropriate Content Re: DVD's not recognized on HP TouchSmart 600 Options Mark as When the device has uninstalled click on the 'Scan for Hardware Changes' icon ( usually just below Help on the toolbar ). Hp did not include the codes to open DVD's movies.